Cancellation & Return Policy
At present, we do not accept cancellations, returns, or exchanges.
Order Cancellation
- Once an order is placed, it cannot be cancelled under any circumstances.
Returns & Exchanges
- We do not accept returns or exchanges on any products.
- In case you receive a damaged product or wrong item, please contact us within 24 hours of delivery with an unboxing video as proof.
- After verification, we will provide a replacement or suitable resolution.
Important Notes
- Products are carefully checked before dispatch.
- Slight variations in color/design may occur due to lighting or screen differences and will not be considered a defect.
- No requests will be accepted without proper proof (unboxing video).
⚠️ Stones size & colour may be light or dark depending on the availability of stones.